Lifetime Warranty Policy
Last Updated: 02/21/2025

At ⚔️ True Shield Experts ⚔️, we stand by the quality and durability of our epoxy flooring solutions. We are proud to offer a Lifetime Warranty on all qualifying flooring systems installed by our team. This warranty ensures that your investment is protected against material defects and installation failures under normal use and proper maintenance.

What Our Lifetime Warranty Covers

✅ Material Defects – Covers any manufacturing defects in epoxy materials that result in failure under normal conditions.
✅ Peeling & Delamination – Protection against peeling, bubbling, or delamination when properly maintained.
✅ Cracking Due to Product Failure – Covers cracks caused by product failure, not by external structural movements.
✅ Normal Wear & Tear Protection – Ensures that your flooring maintains its durability and integrity with proper care.

What Is Not Covered

❌ Improper Maintenance & Neglect – Damage resulting from failure to follow recommended maintenance procedures.
❌ Structural Movement & Foundation Shifts – Cracks or damages caused by shifts in the foundation or substrate.
❌ Chemical Spills & Harsh Impact Damage – Damage due to exposure to strong chemicals, extreme impact, or misuse.
❌ Water Damage & Natural Disasters – Flooding, excessive moisture, or extreme weather conditions leading to flooring failure.
❌ Alterations or Repairs by Unauthorized Parties – Any modifications, resurfacing, or repairs performed by individuals not authorized by ⚔️ True Shield Experts ⚔️ void this warranty.

How to File a Warranty Claim

1️⃣ Contact Us – Reach out to our team at [your contact email/phone number] with details of the issue.
2️⃣ Inspection & Evaluation – A representative will assess the flooring condition to determine the validity of the claim.
3️⃣ Repair or Replacement – If the claim is approved, we will repair or replace the affected area at no cost to you.

Transferability

This Lifetime Warranty is non-transferable and applies only to the original purchaser and property owner at the time of installation.

We are committed to delivering high-quality epoxy flooring solutions that last a lifetime. For questions regarding your warranty, please contact ⚔️ True Shield Experts ⚔️ today!